Conflict Management Style
By: : Zachman, David
Instance of: Conflict Management Styles (15 items)
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This self-report measure is designed to help students identify preferred conflict management styles. Collaborating works toward solving problems in ways that optimize solutions for all involved; competing is an authoritarian, quick approach where force is a factor; avoiding is nonconfrontational where interested parties stay away from conflict; accommodating preserves relationships but may breed resentment; and compromising is a middle ground approach that takes into account the conflict solver's own goals and preserves relationships.
The graph provides average ratings for all items within a style, and the table displays the number of students that selected each rating for individual items.
| NOT Like Me |
VERY Like Me |
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| Question | Topic | Reversed? | Average | Reverse Corrected Average | #1 Cnt | #2 Cnt | #3 Cnt | #4 Cnt | #5 Cnt |
| 1. I discuss issues with others to try to find solutions that meet everyone's needs. | Owl/Collaborating | NO | 3.5 | 3.5 | 13 | 9 | 39 | 39 | 28 |
| 2. I try to negotiate and use a give-and-take approach to problem situations. | Fox/Compromising | NO | 3.4 | 3.4 | 12 | 9 | 38 | 49 | 20 |
| 3. I try to meet the expectations of others. | TeddyBear/Accommodating | NO | 3.6 | 3.6 | 13 | 3 | 37 | 42 | 33 |
| 4. I would argue my case and insist on the advantages of my point of view. | Shark/Competing | NO | 3.8 | 3.8 | 6 | 13 | 29 | 36 | 44 |
| 5. When there is a disagreement, I gather as much information as I can and keep the lines of communication open. | Owl/Collaborating | NO | 3.5 | 3.5 | 13 | 7 | 37 | 51 | 20 |
| 6. When I find myself in an argument, I usually say very little and try to leave as soon as possible. | Turtle/Avoiding | NO | 2.7 | 2.7 | 20 | 40 | 37 | 19 | 12 |
| 7. I try to see conflicts from both sides. What do I need? What does the other person need? What are the issues involved? | Owl/Collaborating | NO | 3.4 | 3.4 | 13 | 7 | 41 | 44 | 23 |
| 8. I prefer to compromise when solving problems and just move on. | Fox/Compromising | NO | 3.5 | 3.5 | 3 | 20 | 36 | 44 | 25 |
| 9. I find conflicts exhilarating. I enjoy the battle of wits that usually follows. | Shark/Competing | NO | 2.6 | 2.6 | 31 | 36 | 31 | 14 | 16 |
| 10. Being in a disagreement with other people makes me feel uncomfortable and anxious. | Turtle/Avoiding | NO | 3 | 3 | 24 | 19 | 40 | 21 | 24 |
| 11. I try to meet the wishes of my friends and family. | TeddyBear/Accommodating | NO | 3.6 | 3.6 | 14 | 4 | 30 | 45 | 35 |
| 12. I can figure out what needs to be done and I am usually right. | Shark/Competing | NO | 3.5 | 3.5 | 3 | 10 | 53 | 45 | 17 |
| 13. To break deadlocks, I would meet people halfway. | Fox/Compromising | NO | 3.4 | 3.4 | 2 | 13 | 57 | 39 | 17 |
| 14. I may not get what I want but it's a small price to pay for keeping the peace. | TeddyBear/Accommodating | NO | 3.2 | 3.2 | 16 | 21 | 37 | 32 | 22 |
| 15. I avoid hard feelings by keeping my disagreements with others to myself. | Turtle/Avoiding | NO | 3.1 | 3.1 | 10 | 20 | 55 | 28 | 15 |
| Total Average With Reverse Questions Flipped | 3.3 OR (57.5%) | ||||||||
