CM 4 Pre [Student ID: HJMH]

Instance of: Conflict Management Knowledge Test (3-6)
Administered By: butler, robin
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Grade: 4      Date Taken: 3/5/25

Conflict management is knowing how you usually respond to conflict, understanding the reasons behind specific conflicts, and taking steps to resolve conflicts.

1. Understand Natural Response: Do you know what your usual response to conflict is? When responding to a disagreement, do you stay calm? Strategies include explore conflict responses and manage my anger.

2. Understand Context: Do you try to understand others’ points of view during a disagreement? Do you look for reasons why an argument might have started? Strategies include pause and ponder, uncover reasons for the disagreement, seek to understand perspectives, and listen and summarize.

3. Apply Approaches: When in a disagreement, do you think about solutions? When others are arguing, do you help them try to find solutions? Strategies include voice my perspective, plan my response, find a solution, and help others find solutions.

In the first section, you reflected on your conflict management behaviors. The graph shows your average ratings.

The table shows your response to each item. In the table, some items, such as “During a disagreement, I have trouble listening to others’ thoughts and feelings,” are reverse scored. This means that a rating of “1—Not Very Like Me” means that you are demonstrating strong conflict management, whereas selecting a rating of “5—Very Like Me” means that you rated yourself as weak in that area. The color coding for each item shows where your self-ratings fall within the scale of low to high conflict management.

The quiz section shows your current knowledge of conflict management concepts.





QuestionReversed?TopicVERY
like me		54321NOT
like me
1. When I experience a conflict, I know there are different ways I can respond.Understand Natural Response
2. I think about how I want to respond to a disagreement before I say or do anything.Understand Natural Response
3. When I experience a conflict, I think about reasons the conflict happened, including possible misunderstandings.Understand Natural Response
4. I try to understand the other person`s point of view during an argument.Understand Context
5.   I explain my thoughts and feelings respectfully during a disagreement.Understand Context
6. If I become angry during a disagreement, I can calm myself.Understand Context
7. When I have a disagreement with someone, I avoid talking to them.YESApply Approaches
8. If two friends are arguing, I help them understand both sides of the argument.Apply Approaches
9. During a disagreement, I have trouble listening to others` thoughts and feelings.YESApply Approaches
10. When I experience a conflict, I work with the other person to decide what we should do next.Apply Approaches

Quiz Section

QuestionCorrect AnswerWere You Correct?
11. Choose the best definition of conflict management.BNO
12. Which of the following is NOT true?BYES
13. Which of the following is NOT a step in negotiation?DYES
14. Which best describes the role of a mediator?BNO
15. Your best friend said mean things to you at school and hurt your feelings, but you don`t want to say anything, so you act like everything is fine.AvoidingYES
16. You are working on a project with your friend, and she wants to create a poster. You don`t have any other ideas for completing the project, so you agree on making a poster. AccommodatingNO
17. You and your friend are trying to decide on an experiment for the science fair. You want to do an experiment with batteries, and he wants to build a model airplane, so you decide to combine your ideas and create a battery powered model rocket. CollaboratingNO
18. You and your friend are playing basketball. You both are trying hard to win.CompetingYES
19. You and your friend both want to be first in line to lunch, so he agrees to let you be first today if you will let him be first tomorrow.CompromisingYES
20. You want to watch a movie, but your friend wants to play video games together. You decide to divide your time between watching a movie and playing video games.CompromisingYES
21. You got into a huge fight with your best friend at lunch, but you are studying for an upcoming exam. You do not have time to deal with the situation right now, so you decide to think about it later.AvoidingYES
22. You are watching a TV show. Your brother says he wants to watch something else. You don’t care that much, so you tell him to watch whatever he wants.AccommodatingNO
23. Your best friend will not respond to your texts, so you ask them if you did anything wrong. After hearing their perspective, you apologize for your wrongdoing but ask if he can communicate problems with you in the future.CollaboratingYES
24. Conflicts don`t happen very often. When they do, you should avoid them.FALSENO
25. You can use strategies to improve your ability to manage conflict.TRUEYES
26. There are times when it is okay to use each conflict management style.TRUEYES
Multiple Choice Score:10/1662.5%